Thank you for booking Victoria Home Platinum Suites

Our Address is:

IMPORTANT CONTACT

Please contact our Guest Ambassador 1 day in advance at

Primary Contact
Victoria Home Platinum Suites: +60162399107
Victoria Home WeChat : victoriahome50a

Alternative Contact
Victoria Home Hotline: +60182229839

E-mail
[email protected]

Check In : After 3.00pm 
Check Out :
Before 11.00am

Late Check Out: RM30/ hour

This is to ensure that we have sufficient time to clean and tidy up
our place to serve our guests better upon their arrival.

CHECK IN PROCEDURE

How to get access card
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If you are driving please do mention to the valet officer that you are going to collect the access card from the Guess Ambassador at the lobby.
If you are not driving, you may directly use the lobby lift to go to your unit once you collect the access cards .

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After get the access card, you can proceed to the parking gate.

How to get to car park
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When entering the parking gate, please use the Resident Lane.

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You may park on level B1 or B2, non-reserved parking lot. After that, you may proceed to take the elevator and go up to your unit.

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You may directly use the lobby lift to go to your unit. Use the card to scan in the lift to go up to your designated floor.

Parking

Parking Fee : 1 free car park will be provided for 1 unit (Must ENTER first, then EXIT)

– For 2nd vehicle onwards, you will have to pay for the parking. Parking rate is as below.

Parking Level : Level B1 or Level B2 Visitor Parking
Parking Lot : non-reserved parking lot
Autopay Station : Level G lobby (beside the Mailbox Area)

Warning:
Parking in reserved lots or lots with plate numbers may result in your vehicle being clamped!
Please remember not to park outside the yellow line.

FACILITIES

  • Infinity Swimming Pool (Sky Deck, 51)
  • Gymnasium
  • Reading & Sitting Area
    Opening hours: 7a.m to 10p.m

Special Notice:
The building will hold a special event on the New Year’s Eve (31 Dec 2018) with tons of activities for an admission fee of only RM100/pax on the Sky Deck at level 51.

There will be no free entry to the pool on this day but it is definitely worth the admission fee as it comes along with a complimentary drink as well!

Children under the age of 12 years old are prohibited from participating in the event.

  • Tangerine Restaurant  – Dinner with city lights
    Opening hours:10am to 3pm, 7pm to 10pm

HOUSE RULES

  • NO SMOKING, NO DURIAN, NO PETS and NO DRUGS allowed in the premises or your deposit will be forfeited. Penalty as RM500.
  • Lower down your volume after 12 midnight.
  • Messed and cause horrible dirt will be charged with RM 200.
  • Take off shoes inside the house.
  • Do not make noise in the elevators, hallways, lobby, etc…
  • Lost key/ access card will be charged RM250/ card for replacement.
  • One set of access card and door key will be given upon your check in. Deposits will be collected for addition card at RM250.
  • Turn off all the switches such as air conditioner, water heater, lights before you leave.

SELF CHECK OUT

  • Please turn OFF all air-conds and lights.
  • After everything is done, LOCK the door.
  • Before you leave, make sure none of your valuable belongings are left behind.
  • Put the access card and key inside the initial given locker number.
  • Before you lock the locker, please snap a picture (access card+locker) and send it to our Guest Relations Ambassador.
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